USA : Between 7-12 days average
United Kingdom: Between 7-12 days average
Canada : Between 7-12 days average
Australia: Between 7-12 days average
New Zealand: Between 7-12 days average
Rest of Europe : Between 10-15 days average
All Other Countries : Between 15-20 days average (ask and we will provide you with the information)
If you do not receive your item within the estimated time frame, please reach out to us and we will look into the matter for you.
When will my order be processed?
We process orders between Monday and Friday. Orders will be processed within 2-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends. (Scroll below for shipping estimate).
Will I receive a tracking number ?
We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.
I provided an incorrect address.
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at firstname.lastname@example.org. If the address is wrong, we can correct this within 24 hours.
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order.
Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.